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Policies & Procedures for the Stanford Online & OLSAT


  • At times, the sale of certain tests to specific regions and/or states is restricted by Pearson.
  • All orders are subject to approval by Seton Testing Services.
  • Prices are subject to change without notice.
  • Stanford 10 Online orders can be moved up to an earlier test date all year-round.
  • After 5pm on Thursday, Stanford orders placed for the next week or Monday morning orders placed for the same testing week cost an additional $25 per student. In the comments box at check-out, you can give us permission to charge your credit card for the additional fee or you can call us toll free at 888-766-0029.
  • Seton will send a confirmation email after you place your order. If your order is incorrect, please call us as soon as possible at 800-542-1066.
  • Some states may not permit parental administration of the test. It is your responsibility to check your state’s testing requirements.

Cancellations & Refunds

  • Stanford Online tests purchased from Seton Testing may be cancelled for a full refund 3 or more business days before the beginning of your test week.
  • Orders cancelled less than 3 days before the beginning of your test week will receive a 50% refund.
  • Orders cannot be cancelled and will not be refunded the day of testing.
  • Testing sessions can be rescheduled the day of testing BUT cannot be cancelled for a refund.
  • Cancellations must be made in writing by emailing Seton Testing Services at


  • Customers may reschedule their testing date for no additional fee 3 or more business days before the beginning of the testing week.
  • Tests rescheduled less than 3 days from the beginning of the testing week will incur an additional $15.00 per test rescheduling administration fee to be charged on their card.
  • Once a test has been rescheduled it cannot be cancelled.


  • If your student misses a day of testing or fails to finish the subtests scheduled for that day, please call us regarding a make-up session. Remember, subtests started must be completed the day they are delivered. Make-ups are only granted for subtests a student did not access.
  • A nominal fee of $15.00 will be charged per student for all make-ups.
  • Make-ups are scheduled for the Friday of the student’s testing week.