Policies & Procedures for the Stanford Online & OLSAT Online Tests
- At times, the sale of certain tests to specific regions and/or states is restricted by Pearson.
- All orders are subject to approval by Seton Testing Services.
- Prices are subject to change without notice.
- Stanford 10 Online orders can be moved up to an earlier test date all year-round.
- After 5pm on Thursday, Stanford orders placed for the next week or Monday morning orders placed for the same testing week cost an additional $25. In the comments box at check-out, you can give us permission to charge your credit card for the additional fee or you can call us toll free at 888-766-0029 to confirm.
- Seton will send a confirmation email after you place your order. If your order is incorrect, please call us as soon as possible at 800-542-1066.
- Some states may not permit parental administration of the test. It is your responsibility to check your state’s testing requirements.
Cancellations & Refunds
- Stanford Online tests purchased from Seton Testing may be cancelled for a full refund 3 or more business days before the beginning of your test week.
- Orders cancelled less than 3 days before the beginning of your test week will receive a 50% refund.
- Orders cannot be cancelled and will not be refunded the day of testing.
- Testing sessions can be rescheduled the day of testing BUT cannot be cancelled for a refund.
- Cancellations must be made in writing by emailing Seton Testing Services at firstname.lastname@example.org.
- Customers may reschedule their testing date for no additional fee 3 or more business days before the beginning of the testing week.
- Tests rescheduled less than 3 days from the beginning of the testing week will incur an additional $10.00 per test rescheduling administration fee to be charged on their card.
- Once a test has been rescheduled it cannot be cancelled.
- If your student misses a day of testing or fails to complete a testing session that is scheduled for that day, please call us regarding a make-up session.
- A nominal fee of $10.00 will be charged per student for all make-ups.
- Make-ups are done on Friday of the original testing week you scheduled.